Bespoke Cantilever Wall Pendant

Estimated Delivery Costs*

*Delivery costs are based on the total weight and volume of your order and are calculated at checkout.

Estimated Delivery Timescales

Import Duty & Tax

Please note that orders delivered outside of the UK will be subject to custom import & duties. All imported commercial goods are subject to customs duties and taxes based on their HS Code tariff classification.

The importer/customer is responsible for paying the duty & tax. Loomlight are not responsible for these costs. We use DHL or FedEx for worldwide deliveries and they require payment of this tax before they can deliver your order.

For further information about import duty & tax to your country, please check the courier website. We are unable to calculate the import tax on your behalf.

Returns

If you wish to return a product, please let us know within 14 days of delivery at hello@loomlightdesign.com and we shall organise that with you. Please inspect your order upon receipt and contact us immediately if the item is defective or damaged so that we can resolve the matter.

For a refund, items must be unused, returned in the original packaging and in a re-saleable condition. We will refund the product price only, once we have fully processed the return. Return shipping is at the cost of the customer.

Non-returnable Items

• - Items that have been customised by the request of the customer.
• - Items that have been electrically changed in any way by the customer or their contractor.

Find our full return policy here.